Privacy Policy

1. Information We Collect

When you visit Duncanville Nutrition or use our contact forms, we may collect the following types of information:

• Personal Information: Name, email address, phone number, and any other details you provide when filling out our wellness evaluation form, contact form, or when communicating with us.
• Health Information: Health goals, body composition data (weight, BMR, body fat percentage, visceral fat, bone mass, metabolic age), and other wellness-related information you share during your wellness evaluation.
• Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, and general browsing behavior.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and schedule wellness evaluations
• To provide personalized nutrition and fitness recommendations
• To communicate with you about our products, services, and promotions
• To improve our website and customer experience
• To comply with legal obligations

3. How We Protect Your Information

We take the security of your personal information seriously:

• All form submissions are transmitted over encrypted connections (SSL/TLS)
• We limit access to your personal information to authorized personnel only
• We do not store sensitive health data on our public web servers
• We regularly review our security practices to protect against unauthorized access

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect the rights, property, or safety of Duncanville Nutrition, our customers, or others

5. SMS/Text Messaging Consent

Mobile information, including your phone number and any text messaging opt-in or consent status, will not be shared with or sold to any third parties or affiliates for promotional or marketing purposes. All of the data-sharing categories described in this policy exclude text messaging opt-in data and consent; this information will not be shared with any third parties.

We send SMS/RCS messages for the purposes you opt into, such as our VIP text club, promotions, and service updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive text messages is not a condition of any purchase.

6. Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. These may include:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our website
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites (such as coachcola.studio, social media platforms, and payment processors). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies when visiting them.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Withdraw consent at any time where processing is based on consent

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: